Terms and Conditions

Booking Terms & Conditions

By booking into an AIM SA Training Course acceptance of the associated Terms and Conditions is deemed to have occurred.

Definitions

In these Terms:

a)    Monies Owed means any amount due and payable by the Client to AIM SA for the supply by AIM SA to the Client of any Products or Services.

b)    Training Courses means training courses, seminars, PD sessions, presentations and workshops designed and/or delivered by AIM SA, via independent contractors, professional speakers and guest speaker or AIM SA’s employees, whether an in-company or customised course or a course for the general public.

Payment Terms

a)    An invoice and confirmation email will be sent to the Client once their enrolment has been processed.

b)    All invoices issued to the Client must be paid within fourteen (14) days from date of invoice*. Any dispute regarding the invoice must be notified to AIM SA within that period.

* Any bookings made within fourteen (14) days from the scheduled course commencement date are payable immediately.
* Clients enrolled in full qualifications (excluding all intensive programs) have the option of paying fourteen (14) days prior to each course commencement date.

Cancellations and Transfers

a)   All enrolment transfer and cancellation requests made by the Client must be received in writing fourteen (14) days or more prior to the start of a Training Course.

b)   If a Client’s booking for a Training Course is transferred or cancelled by the Client fourteen (14) days or more prior to the start of a Training Course:                                                        

• Any money paid by the Client to AIM SA for that Training Course may be refunded or used as credit by the Client for any Training Course that the Client may undertake within 12 months from the date of the cancellation. If the credit it not utilised within 12 months from the date of cancellation the monies in credit will be forfeited.                                                                       

c)    If a Client’s booking for a Training Course is cancelled by the Client for any reason (including, without limitation, any change to work commitments or personal circumstances) fourteen (14) days or less from the start of a Training Course:

• Any money paid by the Client to AIM SA shall be forfeited and may not be used as credit towards any other Training Course or any transfer to another date;
• Any course fees outstanding will still be due and cannot be used as credit towards any other Training Course; or
• A substitute participant of the Client may attend at no further cost provided that the substitute meets any entry requirements for the Training Course and can complete any required diagnostics or pre-work within the specified time.
• An application in writing may be made for exceptional circumstances, addressed to the Operations Manager, 180 Port Road, Hindmarsh SA 5007.

d)   The Client will be charged the full fee for the Training Course for any participant who fails to attend. These fees cannot be used as credit towards any other Training Course.

e)   If AIM SA cancels a Training Course, a full refund or transfer to another date or Training Course will apply.

Intellectual Property Rights

Any Materials supplied by AIM SA to the Client, including but not limited to Training Course materials (in document format, electronic format or otherwise), are for the Client’s personal non-commercial use. Save for this, the Client must not re-publish, licence, transfer, copy, reproduce or post on the internet, any of AIM SA’s materials without AIM SA’s prior written consent.

Specifications

AIM SA reserves the right at any time to alter the specification in respect of the Products and Services without giving notice to the Client, in the interest of continual improvement. An alteration does not entitle the Client to return Products, cancel an order or otherwise avoid its obligations and liabilities pursuant to these Terms.

Other Terms and Conditions

No other term, condition, agreement, warranty, representation or understanding (whether express or implied) in any way binding upon AIM SA, other than these Terms, is made or given by or on behalf of AIM SA.

Recovery Costs

The Client shall pay all costs and expenses incurred by AIM SA, its legal advisers, mercantile agents and others in respect of anything instituted or being considered against the Client, whether for debt, possession of any Products or otherwise.

Disclosure of Personal Information

I have read the AIM SA Privacy Policy at www.aimsa.com.au and I consent to the collection, storage, use and disclosure of my personal information in accordance with this policy.  I acknowledge that if my employer has paid for this training course, it is a condition of my enrolment that AIM SA may disclose details of my attendance and assessment to my employer.  I understand that AIM SA will not otherwise disclose my personal information to other individuals or organisations except in accordance with the AIM SA Privacy Policy.

Should a company representative be completing this form on behalf of the participant, the company warrants that it has obtained consent of the participant to disclose their personal information to AIM SA and for AIM SA to disclose details of the participant's attendance and assessment.

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