This section outlines AIM SA’s compliance with the requirements of the Privacy Act 1988 via reference to the following:
Personal Information Statement
AIM SA – Personal Information Statement
The Australian Institute of Management – South Australian Division Incorporated ("AIM SA") may collect your personal information for the purposes of providing AIM SA's products or services (such as training or consulting services), or information about those products or services, to you, and for related or incidental purposes.
AIM SA's ability to provide products or services to you may be affected if we are not provided with all personal information we request. Please discuss with us any concerns you have about providing your personal information to us.
AIM SA may disclose your personal information to other organisations. These may include interstate AIM divisions, organisations that are contracted to provide services to AIM SA (such as to distribute AIM SA information or maintain AIM SA databases), and/or organisations AIM SA has partnered with, such as certain consulting firms or educational institutions.
AIM SA may also collect information for the purpose of reporting to government departments or sharing information with government departments or their agents. This data is used for statistical analysis, to keep a record of all Qualifications and Statements of Attainments issued and for specific training funding agreement requirements.
You may request access to your personal information held by AIM SA by contacting us by email: email@example.com or by phone on 08 8241 8000.
1. Privacy Act
The Australian Institute of Management – South Australian Division Incorporated will be subject to the National Privacy Principles contained in the Privacy Act 1988 ("Act") from 21 December 2002.
This Policy is intended to cover most personal information handled by us, but is not exhaustive. If you have any queries about our management of your personal information, please contact us for further information.
No general exemptions under the Act apply to personal information handled by us or to any of our acts or practices.
3. How we Collect, Hold, Use and Disclose Personal Information
We will collect your personal information directly from you whenever practicable, and will limit the personal information we collect to that which is necessary for our functions or activities as a professional membership and training organisation. We collect personal information in several ways, including from application, survey and registration forms, through communication with you, via our online services and from third parties in some cases (such as where we offer activities in conjunction with other organisations).
When we collect your personal information, we will endeavour to make you aware of the purposes for which your personal information is being collected by us, the organisations to which we would usually disclose your information, and any consequences for you if you fail to provide any information that is requested by us.
Generally, the main reason we collect personal information is so that we may offer or provide our products or services to you.
We may also be required to collect and report personal details to various government departments for the purposes of statistical analysis, records of qualifications/statements of attainment issued and to meet the requirements of training funding agreements.
We store your personal information securely, and have implemented policies and procedures designed to ensure that your personal information is not misplaced or misused, and that unauthorised access to, modification of, or disclosure of your personal information does not occur.
Security measures we employ include:
Password protection for information stored in computer records;
Restricted access to certain information, to ensure that only authorised individuals are able to view this information, and only for authorised purposes;
Network and computer security;
Physical document security, including locked offices, filing cabinets and archives;
Secure destruction of information once it is no longer required by us; and
A policy of regular monitoring and improvement of our security procedures, to ensure they remain effective.
We may refuse to provide you with further information about our security procedures if doing so may compromise those procedures.
3.3 Use and Disclosure
We will generally only use or disclose your personal information for the purpose for which we collected it, and for related purposes we consider are within your reasonable expectations. Otherwise, we will seek your consent prior to using or disclosing your personal information for another purpose (unless the use or disclosure in the particular circumstances is required or authorised by law).
In general, we may use your personal information to provide our products or services to you, to inform you of other products and services we offer, to conduct related marketing and promotional activities, and to gauge your interest in, and to improve and develop, our products and services. Further information about the organisations we may disclose personal information to appears below.
4. Access to Personal Information
Please contact us if you wish to obtain access to your personal information. We may require that you provide us with sufficient identification before allowing you to access the personal information we hold about you. If we are required or authorised by law to do so, we may refuse to provide you with access to this information.
We may charge a fee for you to access your personal information we hold. If so, we will advise the amount of that fee once we have assessed your request for access, and may require payment prior to allowing you to access your personal information. We will not charge a fee for you to lodge a request for access.
We may provide you with access to your personal information in any of a number of ways, including by providing you with a hard copy of the information, or by allowing you to view our records.
If you satisfy us that any personal information we hold about you is not accurate, complete and up-to-date, we will amend our records accordingly. Please let us know if any of your personal details change.
5. Kinds of Personal Information We Hold
We provide below a summary of the kinds of personal information we usually hold, and the main purposes for which we retain it:
We collect personal information about our members so that we may provide our services to them. We also collect information about non-members (such as students, whose personal information we collect for the purpose of allowing those students to participate in courses we provide).
In general, the personal information we may hold about an individual includes that individual's:
Date of birth and gender
Home and work addresses
Telephone and fax numbers, and email address
Current and former employment details, including the name of their employer, their position with that employer, the duration of their employment and their supervisory information
Education and qualifications
Skills and interests
Attendances at our activities
Areas of professional interest, and opinions about management and business issues
Standard payment and billing information held by our accounts department
However, the actual information we may hold about you will depend upon what you have disclosed to us and what information (if any) we have collected from other sources.
We do not collect sensitive information (as defined in the Act).
6. Disclosure of Personal Information to Other Organisations
Personal information collected by us will usually be treated as confidential. However, in some circumstances we may disclose your personal information to other organisations, for example:
If you participate in an educational course that we conduct in conjunction with a university or other educational service provider, we may disclose your personal information to that university or service provider as part of offering that course. We may also disclose personal information to our Associate Consultants (who provide training services to us on a contract basis). In these cases only limited personal information is disclosed (such as your name, contact information and employment details)
We may disclose your personal information to AIM Queensland and Northern Territory Division. This permits us to offer the MemberNet service to our members
Your personal information may be disclosed to certain of our contractors, suppliers, agents, and business alliance partners as we consider necessary. We enter into appropriate confidentiality agreements with these organisations to protect personal information from inappropriate disclosure
We may also be required to collect and report personal details to various government departments for the purposes of statistical analysis, records of qualifications/statements of attainment issued and to meet the requirements of training funding agreements
In addition, we occasionally receive requests from other organisations to send information to our customers. If we consider that this information is of relevance to our customers, our policy is not to provide personal information to these organisations, but rather to send this information directly to our customers on behalf of those organisations.
We may seek your consent to disclose your personal information to other organisations in some circumstances, depending upon the purpose for which we collected that information and our understanding of your reasonable expectations in respect of our use of that information.
7. Information Transferred Overseas
Generally, we do not transfer personal information outside of Australia. We may do so, however, if you have given your permission for this to occur or if we are otherwise legally entitled or required to do so.
8. Online Privacy
8.1 Automatic Server Logs
Our web server automatically collects various items of information when you use our web site, including:
Your IP ("Internet Protocol") address (which is, generally, a unique number assigned to your computer)
Information about the operating system and Internet browser software you are currently using
The data that you download from our web site, and when you download it
Although, in some circumstances, it may be possible to identify you from this information, we do not attempt to do so, and only use this information for statistical analysis, system administration, and similar purposes. This information is not disclosed to any other party.
Our web site uses "cookies". Information stored in cookies is not used by us for the purpose of tracking your use of these web sites. The cookies are required to enable a number of the functions within the site.
8.3 Email and Message Forms
We may collect personal information from you (such as your name, email address, and any other personal information you provide) if you send us email or if you submit information to us using a message or feedback form. We will use this personal information to contact you to respond to your message, and for other related purposes we consider are within your reasonable expectations.
We will not use or disclose this information for any other purpose without your consent.
If you provide any personal information to us via our online services (including email) or if we provide information to you by these means, the privacy, security and integrity of this information cannot be guaranteed during its transmission unless we have indicated otherwise (for example, where we state that information is transmitted using a secure server).
Once we receive personal information, we will take reasonable steps to store it so that unauthorised access, modification, disclosure, misuse and loss are prevented.
8.5 Other Online Services
If any of our online services (including any email messages we send to you) provide links to other online services that are not operated by us, we are not responsible for the content of those other services and do not (unless we specify otherwise) endorse the privacy practices of the organisations that operate those other services.
If you believe that a breach of your privacy has occurred, we encourage you to contact us to discuss your concerns.
11. Further Information
Please contact us if you require further information about the ways we manage your personal information.
12. Contact Information
You may contact us:
By mail at:
Australian Institute of Management South Australia
180 Port Road
HINDMARSH SA 5007
By telephone on:
(08) 8241 8000
By facsimile on:
(08) 8241 8080
By email at:
This policy is with effect from 30 June 2010