Content

• The consulting profession
• Strategic development and management of consultancy practice
• Quality management
• Managing Consultancy projects
• Quantitative information collection and analysis; soft systems methodologies; consultancy project tools
• Basic problem solving approaches; legal and practical issues in project reporting and sign-off; consultancy project evaluation.

Learning Outcomes

On completion of this unit, participants should be able to:
• Understand the roles of internal and external consultants
• Create an action plan to set up a consultancy practice either as an internal organisational consultant or as an independent external consultant in their area of specialist/professional expertise
• Describe the key factors for consultancy project success
• Perform major tasks in the consultancy project life cycle
• Demonstrate the application of appropriate methodologies, techniques and tools to a variety of consultancy project scenarios
• Demonstrate a high order of skill in analysis, critical evaluation and professional application
• Demonstrate creativity and flexibility in the application of knowledge and skills to new situations, to solve complex problems and to think rigorously and independently.