Course Content

• Planning and organising written communication
• Grammar, conventions, punctuation and spelling
• Using the appropriate style and tone
• Reader focused writing
• Avoiding sexism in business writing
• Writing and editing exercises
• Effective letter writing

Please note participants will be asked to bring samples of business letters, reports or memoranda they have written. This course also requires pre-work.

Learning Objectives

• Plan the structure of the document to ensure correct information flow
• Choose appropriate words for the type of document
• Write crisp, clear sentences
• Produce concise letters, memos and reports
• Adjust writing style to suit the requirements of the topic and the reader
• Plan, draft, sequence and structure written communications in various styles and formats
• Review and proof-read written communications for appropriate style, correct and appropriate language, sequence, structure and readability
• Write communications in the styles and to the standards required by your workplace and appropriate for your audience

This is a Nationally Recognised course.

Accreditation and Articulation

This program is nationally accredited and includes assessment at AQF Level 3 and 4.

The learning outcomes provide the National Competency Standards for:

• BSBWRT301A – Write simple documents
• BSBWRT401A – Write complex documents

Click here to download course outline PDF.