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Communication
Assertiveness Skills ( 01 )
This program provides participants with guidelines for standing up for themselves without violating the rights of other people. You will develop confidence and understand the impact of the assertive style in defusing problem situations. Assertive behaviour enables you to talk about your needs or ideas and the outcome you would prefer, without arousing defensiveness in the person or group addressed.

Location
AIM SA - Centre for Management Development

Duration
1 day, 9am - 4.30pm

Investment
Professional Member: $525.00
Corporate Member : $555.00
Non-Member : $615.00

Commencement Dates
18 May 2012
14 Jun 2012
5 Jul 2012
15 Aug 2012
24 Sep 2012
22 Oct 2012
20 Nov 2012
11 Dec 2012

Recommended For
People who wish to be more confident, positive and co-operative in their approach to others and who wish to improve their ability to influence others.


Course Content:

  • Your communication style
  • Difference between assertive, submissive/passive and aggressive styles
  • Developing assertive responses
  • Types of assertion
  • Building confidence and self-esteem
  • Handling difficult situations

Learning Objectives

  • Differentiate between assertive and non-assertive behaviour
  • Develop several techniques for becoming more assertive
  • Develop a belief system which supports your own personal rights and the rights of others
  • Deal with difficult people more effectively
  • Overcome self-defeating behaviour

To download the course outline as a PDF, please click here.

Help

Assertiveness Skills
1 day, 9am - 4.30pm
Location: AIM SA - Centre for Management Development
Date:
Professional Member
$525.00
Number required
+ Add to Cart
Assertiveness Skills
1 day, 9am - 4.30pm
Location: AIM SA - Centre for Management Development
Date:
Corporate Member
$555.00
Number required
+ Add to Cart
Assertiveness Skills
1 day, 9am - 4.30pm
Location: AIM SA - Centre for Management Development
Date:
Non-Member
$615.00
Number required
+ Add to Cart

Home » Courses & Qualifications » Communication » Assertiveness Skills

Training Resources

1. AIM SA Participant Handbook (PDF)
2. AIM SA Learning Pathway (PDF)
3. Training Information & Policies (PDF)
4. Government Training Incentives
5. Skills Recognition
6. Booking Terms & Conditions
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